Returns & Exchanges
At Christmas In America, we want your holiday home to be perfect; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery. Please ensure all seasonal decor is returned in its original packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.
Pack With Care
Securely pack your ornaments, trees, or greenery in their original boxes to prevent damage during transit.
Drop Off and Refund
Drop the package at any authorized shipping location; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing